ISFB Certificate in Banking Management and Adaptability
Category
Support and transversal functions
Management and human resources
Management and human resources
Level
Maîtrise
Format
Presential
Duration
9 non-consecutive days
Language
French
Location
Hybrid
Director
Marion Fogli
Manager
Joseph Baud-Grasset
Type
ISFB Certificates
Description
Prices & Admission
Content
Testimonials
Context
Over the past few years, managers have been faced with a constantly changing, interconnected environment, making their day-to-day work appear more uncertain than ever. Today, the role of the manager is to be able to make decisions without being able to control all the parameters of the environment. In this training course, middle and senior managers work on their managerial role in situations of uncertainty: they focus on their personal organization techniques, but also on their ability to structure the group they lead; they develop techniques for analyzing and understanding data; they understand the tools for preventing and managing their own stress in uncomfortable situations; or practice improvisational situations in immersion, for example.
Key objectives
1. Refine your management skills
2. Work on your know-how and interpersonal skills in situations of uncertainty
3. Boost your career and share experiences with peers
2. Work on your know-how and interpersonal skills in situations of uncertainty
3. Boost your career and share experiences with peers
Target audience
- Executives and professionals from the banking industry in French-speaking Switzerland wishing to:
- hone their management skills
- work on their know-how and interpersonal skills in real-life situations
- boost their career and share experiences with peers
- Talents and potential within a bank or financial institute wishing to give their career a boost
- hone their management skills
- work on their know-how and interpersonal skills in real-life situations
- boost their career and share experiences with peers
- Talents and potential within a bank or financial institute wishing to give their career a boost
Stakeholders
ISFB lecturers have been working in the banking and financial world, or in their respective fields, for many years and are recognized as some of the best experts in our ecosystem in French-speaking Switzerland.
Reviews
Oral presentation
Practical information
ISFB Certificates of Specialization are recognized by all member institutions. They are an important professional asset on the job market in French-speaking Switzerland.
Price
- Public : CHF 7'935.-
- Member : CHF 5'950.-
- HG / OCAS / OCE : CHF 3'967.50.-
- FFPC : CHF 0.-
Admission requirements
* Les tarifs FFPC pour les sessions du deuxième semestre 2026 sont susceptibles de modification, sous réserve de validation par l’organisme compétent.
MBA01
Management culture and governance
Content: This course aims to reinforce understanding of the principles of management and governance in the banking sector, combining theoretical input and personal development. Participants will explore major management theories - classical, humanistic and modern - as well as contemporary issues such as organizational resilience.
Duration: 4h00
Format: In-person
Possible contributors: BAITAN Mathias, FOGLI Marion
MBA02
Discover your Insight Discovery profile
Content: Participants will discover their professional profile and interaction patterns through the Insights Discovery model, in order to improve their managerial posture, leadership and relational effectiveness.
Duration: 4h00
Format: In-person
Possible collaborators: BAITAN Mathias, GOLAY Jenny Lyne
MBA03
History of Swiss finance
Content: This module is aimed at anyone wishing to acquire a global and critical vision of the world of finance, without necessarily having technical IT skills.
Participants will establish a review of the history of finance, in order to build a solid foundation of financial culture. This exploration will include the major stages in the evolution of financial systems, with a specific focus on the history of finance in French-speaking Switzerland, enabling a better understanding of local dynamics and their influence on today's banking landscape.
Participants will establish a review of the history of finance, in order to build a solid foundation of financial culture. This exploration will include the major stages in the evolution of financial systems, with a specific focus on the history of finance in French-speaking Switzerland, enabling a better understanding of local dynamics and their influence on today's banking landscape.
Duration: 4h00
Format: In-person
Possible speakers: VUILLEUMIER Christophe
MBA04
General culture and IT issues
Content: The course will cover the digital transformations impacting the financial sector: automation, fintech, blockchain, artificial intelligence, cybersecurity, etc. The aim is to enable participants to identify the main digital challenges, understand their strategic implications and form informed opinions, without requiring in-depth IT knowledge.
Duration: 4h00
Format: In-person
Possible contributors: ETWEIN Geoffrey, DOMENECH Jordi
MBA05
Art and inspiration in leadership
Content: This module offers an original exploration of management through an approach that is both reflective and experiential. Management is presented in turn as a science, a discipline and an applied art, inviting participants to question their own posture as managers.
Using musical metaphors and practical activities, participants will work on the elasticity of their relationship with time, their ability to adapt, and the way they embody their managerial role in a variety of contexts. This approach fosters better self-understanding, more fluid communication, and the ability to improvise in complex and changing environments.
This course is designed to develop the relational and behavioral skills that are essential for navigating with agility in modern organizations.
Using musical metaphors and practical activities, participants will work on the elasticity of their relationship with time, their ability to adapt, and the way they embody their managerial role in a variety of contexts. This approach fosters better self-understanding, more fluid communication, and the ability to improvise in complex and changing environments.
This course is designed to develop the relational and behavioral skills that are essential for navigating with agility in modern organizations.
Duration: 8h00
Format: In-person
Possible contributors: CHIACHIARI Claudio
MBA06
Recruitment
Content: This module puts leadership into practice in uncertain and changing contexts, such as those encountered in today's professional environments. Participants are invited to observe their own managerial practices, exchange ideas with their peers and compare their experiences to develop concrete, immediately-activatable skills.
Through teamwork structuring techniques, role-playing and feedback, the course encourages the emergence of agile leadership, capable of adapting to the unexpected while maintaining cohesion and collective performance. Interaction with the ISFB lecturer and other participants reinforces learning through dialogue and co-construction.
This module is part of an applied management approach, where strategic thinking is combined with practical tools that can be directly transferred to everyday professional life.
Through teamwork structuring techniques, role-playing and feedback, the course encourages the emergence of agile leadership, capable of adapting to the unexpected while maintaining cohesion and collective performance. Interaction with the ISFB lecturer and other participants reinforces learning through dialogue and co-construction.
This module is part of an applied management approach, where strategic thinking is combined with practical tools that can be directly transferred to everyday professional life.
Duration: 8h00
Format: In-person
Possible speakers: PEREIRA Carla
MBA07
Banking Law
Content: The aim of this module is to strengthen the legal culture of banking executives by providing them with a clear and accessible understanding of the essential concepts of banking law. The aim is to develop a general knowledge useful for managerial practice, without getting into in-depth legal technicalities.
Participants will review the fundamental principles of banking law, in order to better understand the legal framework in which financial institutions operate.
Participants will review the fundamental principles of banking law, in order to better understand the legal framework in which financial institutions operate.
Duration: 4h00
Format: In-person
Possible speakers: ETIQUE Pierre-Olivier
MBA08
Employment law
Content: In addition, an awareness of labor law will be offered, focusing on the themes most relevant to managers: contracts, responsibilities, conflict management, and legal obligations linked to the managerial function.
This course will enable participants to better navigate the legal issues of daily professional life, while consolidating their managerial posture with clear and directly applicable benchmarks.
This course will enable participants to better navigate the legal issues of daily professional life, while consolidating their managerial posture with clear and directly applicable benchmarks.
Duration: 4h00
Format: In-person
WEBER ZULET Claudine
MBA09
Forecasting & analysis techniques
Content: This module provides an introduction to the world of strategic foresight, a discipline that enables us to anticipate possible changes in the economic and financial environment. Participants will learn how to identify plausible future scenarios, structure their strategic thinking and develop a proactive posture in the face of uncertainty.
In addition, the course introduces participants to simple statistical analysis techniques, useful for supporting prospective thinking with concrete data. The aim is to enable participants to mobilize accessible tools to enrich their strategic vision, without requiring advanced mathematical or IT skills.
This module thus fosters an analytical and anticipatory approach to management, essential in a banking sector undergoing constant transformation.
In addition, the course introduces participants to simple statistical analysis techniques, useful for supporting prospective thinking with concrete data. The aim is to enable participants to mobilize accessible tools to enrich their strategic vision, without requiring advanced mathematical or IT skills.
This module thus fosters an analytical and anticipatory approach to management, essential in a banking sector undergoing constant transformation.
Duration: 8h00
Format: In-person
Possible contributors: GIULIANI Fabien
MBA10
Immersion in an uncertain environment
Content: This module invites participants to broaden their managerial horizons by discovering management techniques from other industries and professions. The aim is to explore innovative approaches, sometimes far removed from the banking sector, but likely to inspire managers in their day-to-day work.
Through concrete examples and perspective, participants will analyze how practices from the world of health, culture, sport or even tech can enrich the way they lead teams, make decisions or manage complex situations. In this way, the course fosters an open, inquisitive and adaptable posture, essential in a constantly changing banking environment.
Through concrete examples and perspective, participants will analyze how practices from the world of health, culture, sport or even tech can enrich the way they lead teams, make decisions or manage complex situations. In this way, the course fosters an open, inquisitive and adaptable posture, essential in a constantly changing banking environment.
Duration: 8h00
Format: In-person
Possible contributors: LUINI Alessandro
MBA11
Theatrical improvisation
Content: At the end of this improvisational theater module, participants will be able to develop the mental and emotional agility needed to react effectively to the unexpected and manage complex situations with serenity. They will also be able to adopt a posture of presence and active listening, essential in situations of tension or crisis, to better understand the issues at stake and ease conflicts. The training will enable them to improve their non-verbal and verbal communication in a negotiation context, reinforcing their ability to convey clear messages and defuse tensions. Participants will learn to "let go" in order to deal constructively with objections or attacks, bouncing back with relevance and responsiveness. Finally, they will strengthen team cohesion through collaborative techniques derived from theatrical improvisation, thus fostering mutual support and cooperation in a sometimes stressful work environment.
Duration: 4h00
Format: In-person
Possible contributors: CORTHESY Martine
MBA12
Rhetoric and speaking
Content: This module offers a dynamic, practical approach to managerial communication, focusing on speaking up, adaptability and managing complex situations. Through improvisation exercises, role-playing and situational scenarios specific to difficult managerial contexts, participants develop their relational ease and their ability to react with relevance and clarity.
Formats such as the elevator pitch are used to work on conciseness, impact and self-confidence in front of a group. The aim is to strengthen personal communication skills, while cultivating a flexible, responsive and authentic managerial posture.
Formats such as the elevator pitch are used to work on conciseness, impact and self-confidence in front of a group. The aim is to strengthen personal communication skills, while cultivating a flexible, responsive and authentic managerial posture.
Duration: 4h00
Format: In-person
Possible speakers: CORTHESY Martine, WILDHABER Matthieu
MBA13
Stress prevention & performance
Content: This module offers an original approach to long-term performance management, drawing on practices from top-level sport. Under the guidance of a sports psychologist, participants will discover concrete techniques for maintaining their energy, concentration and efficiency in demanding professional environments.
Through practical exercises and theoretical input, the course explores the mental, emotional and organizational levers that enable top-level athletes to perform sustainably - and how these principles can be transposed to the world of banking management. The aim is to strengthen individual resilience, stress management and the ability to steer performance with lucidity and balance.
Through practical exercises and theoretical input, the course explores the mental, emotional and organizational levers that enable top-level athletes to perform sustainably - and how these principles can be transposed to the world of banking management. The aim is to strengthen individual resilience, stress management and the ability to steer performance with lucidity and balance.
Duration: 8h00
Format: In-person
Possible contributors: CHAPPUIS Laurence
MBA14
Mediation
Content: This module provides an introduction to the principles and techniques of mediation, applied to the professional context, particularly in the banking sector. Participants will discover how to approach situations of tension or conflict with a constructive posture, favoring dialogue, active listening and the search for balanced solutions.
Through theoretical contributions and practical exercises, the course enables participants to understand the relational mechanisms at the root of conflicts, to identify the levers for resolution, and to develop skills in non-violent communication, emotional management and reasoned negotiation.
The aim is to reinforce managers' ability to act as mediators or facilitators in their professional environment, by cultivating a posture of neutrality, clarity and mutual respect.
Through theoretical contributions and practical exercises, the course enables participants to understand the relational mechanisms at the root of conflicts, to identify the levers for resolution, and to develop skills in non-violent communication, emotional management and reasoned negotiation.
The aim is to reinforce managers' ability to act as mediators or facilitators in their professional environment, by cultivating a posture of neutrality, clarity and mutual respect.
Duration: 8h00
Format: In-person
Possible speakers: DE COURTEN Frédérique
MBA
Defense
Content: The transfer assignment is the culmination of the program and is designed to consolidate the learning acquired throughout the course. It enables participants to demonstrate their acquisition of practical knowledge, their ability to articulate theoretical and experiential inputs, and the development of their personal skills.
This work takes the form of a PowerPoint presentation, structured around three axes:
Initial perspective: reflection on the managerial posture and expectations of the professional environment at the start of the program, based exclusively on module M01.
Pragmatic learning: synthesis of lessons learnt from all modules, illustrating concrete achievements.
Future perspectives: projection into the professional future, identification of personal evolutions and definition of four concrete actions to reinforce one's posture as a conscious and adaptable manager.
The presentation is made as a group in front of all participants, during a ten-minute maximum presentation session. It may be followed by questions from the jury or other participants.
This work takes the form of a PowerPoint presentation, structured around three axes:
Initial perspective: reflection on the managerial posture and expectations of the professional environment at the start of the program, based exclusively on module M01.
Pragmatic learning: synthesis of lessons learnt from all modules, illustrating concrete achievements.
Future perspectives: projection into the professional future, identification of personal evolutions and definition of four concrete actions to reinforce one's posture as a conscious and adaptable manager.
The presentation is made as a group in front of all participants, during a ten-minute maximum presentation session. It may be followed by questions from the jury or other participants.
Duration: 2h00
Format: In-person
Possible speakers: NICOD Christophe, FOGLI Marion
Well-trained managers for a solid future: interview with Nicolas Krügel
Nicolas Krügel - CEO (BCGE)
At BCGE, skills development is a strategic priority. In a constantly changing banking environment, training employees, building a strong management culture, and relying on solid partnerships such as the one with ISFB are all levers for ensuring the institution's excellence, sustainability, and agility.
Read the interview
Interview with Marina Bianchi Galanti: "Investing in skills is a key challenge for the banking sector".
Marina Bianchi Galanti - Human Resources Manager (Banque Piguet Galland & Cie)
"Our management philosophy is based on transparency, collaboration, and innovation."
Read the interview
Interview with Claudio Chiacchiari: when music inspires managerial elasticity and banking leadership
Claudio Chiacchiari - Founder of Saisir le temps®, l'intelligence musicale and ISFB lecturer
"Adopting the right managerial attitude and embracing failure as a stepping stone to progress requires resilience. That's what professional musicians do all day long."
Read the interview
Why choose ISFB's training in Banking Management & Adaptability: Alexandre Lippuner's feedback
Alexandre Lippuner - Corporate Client Advisor, Real Estate (UBS)
In this interview, Alexandre Lippuner shares his experience of the ISFB training course in Banking Management & Adaptability. From practical tools and decision-making in uncertain contexts to personal enrichment, discover how this training course transformed his professional practice.
Read the interview
Interview with Ericka Noriega, ISFB Certified in Banking Management and Adaptability
Ericka Noriega - Attorney (Banque Cantonale de Genève)
"This program does more than just impart theoretical knowledge; it offers comprehensive training that truly prepares participants to excel in their managerial roles throughout their careers."
Read the interview
Information
A question about this service? Our manager is at your disposal
Category
Support and transversal functions
Management and human resources
Management and human resources
Level
Maîtrise
Format
Presential
Duration
9 non-consecutive days
Language
French
Location
Hybrid
Director
Marion Fogli
Manager
Joseph Baud-Grasset
Type
ISFB Certificates
Information
A question about this service? Our manager is at your disposal
Registration
