Catalog Continuing education CAS Operations Management in Financial Services

CAS Financial Services Operations Management

Context

Today, operations play a major role that goes beyond their historical role as the administrative backbone of a bank. Whether it's a question of generating a positive image with customers (quality, reliability, speed), collecting and exploiting accurate, value-bearing information for management and the front office, or anticipating and managing risks, operations today play a central, strategic role.

Key objectives

The knowledge and skills acquired as part of this CAS should enable the participant to acquire a tactical or strategic vision of how a bank or financial institution operates, so as to be able to
- take part in an exploratory, informative or analytical discussion;
- exchange views with specialists or take note of their inputs (presentations, reports, etc.);
- make a well-founded decision, taking different parameters into account;
- evaluate the relevance of potential solutions and the state of the art of existing solutions;
- make justified proposals;
- follow trends and the direction in which the theme is heading.

Target audience

- Industry: employees of the banking sector and, more broadly, of financial or para-financial institutions (independent managers, asset managers, financial industry consultants, banking outsourcing companies)
- people working in operations or support functions
- anyone wishing to enter management positions in the financial sector, requiring a broad understanding of operations.

Stakeholders

The speakers selected jointly by ISFB and HEG have been working in banking and finance, or in their respective fields, for many years, and are recognized as some of the best experts in the ISFB ecosystem in French-speaking Switzerland.

Reviews

Written examination. CAS in Operations Management in Financial Services. 12 ECTS credits.

Admission requirements

Holders of a bachelor's degree or a qualification deemed equivalent by the program management. Holders of the ISFB Private Banking Certificate or the ISFB Retail & Corporate Banking Certificate may be admitted on an equivalent basis, subject to acceptance by the Program Management.